Policies, Procedures & Guidance - Adults

This is the main page for all adult safeguarding policies and procedures.

Safeguarding Adults Training

View the Safeguarding Adults Training page for more information.

Safeguarding Adults Multi-Agency Policy

This multi-agency policy aims to ensure that each adult with care and support needs in Suffolk has their chosen outcomes at the heart of the safeguarding process and that their dignity and respect are central to all professional practice. The aim is to ensure that the safeguarding process is focused on the adult and not on the process.

The policy details how Suffolk manages safeguarding concerns. It references both the Safeguarding Adults Framework and the Safeguarding Journey and details roles and responsibilities of key organisations. It should be used in conjunction with providers' own policies and procedures for safeguarding adults.

Safeguarding Adults Multi-Agency Policy

Adult and Community Services: Adult Safeguarding Operational Guidance

Adult and Community Services have prepared this Adult Safeguarding Operational Guidance which is for use by Suffolk County Council staff and supports staff to understand their responsibilities when undertaking safeguarding enquiries. The guidance advocates swift and personalised safeguarding responses that ensure the full involvement of adults at risk or their representatives during the process.

Principles of Safeguarding Supervision

This guidance is designed to outline the core principles of effective supervision, which the Suffolk Safeguarding Adults Board requires all member agencies to implement. It is not intended to replace each organisation's usual supervision and appraisal processes as Safeguarding Supervision sits alongside general supervision.

Principles of Safeguarding Supervision.

Self-Neglect & Hoarding

Click here to see our dedicated page on self-neglect and hoarding, including the full SN&H Policy.

Quality Assurance Framework

Coming soon...

Position of Trust concerns

Please see our Safer Recruitment page

Managing Organisational Concerns

Click here to view our dedicated page and to access the full Managing Organisational Concerns Policy

Organisational Concerns Checklist

Collaborative Casework: Adults, Children and Families and Mental Health Services (Previously ACCORD)

Collaborative Casework describes the way we expect everyone across our services to work collaboratively to get the best outcomes for the adults and children we work with. We must all change the way we think about what we do and the way we do it, so the County Council, Health and other partners have been looking at how we work together. All parties recognise that the current system in Suffolk is disjointed, not preventative enough and sometimes doesn’t work best for the customer.

The guidance below applies to all casework and collaborative working across service boundaries at every level, to support a child, young person, adult and their whole family.

Collaborative Casework Protocol

Example of Good Practice Collaborative Casework document

Guidance on Completing an Internal Enquiry

Guidance on Completing an Internal Enquiry


Suffolk County Council’s duty to refer people who are homeless to a local housing authority

Multi-Agency Policy and Procedure in Relation to Adult Safeguarding: Managing Professional Disputes

Managing Professional Disputes Policy

Care Homes Information

Purple Book - A reference source for Care Home Staff in Suffolk

Purple Book - Section 2 Medicines

Purple Book - Section 3 - Protocols

West Suffolk CCGs Care Homes Team Information