Online Safety

Staying Safe Online


More children and young people are using the internet to connect with friends and family and make new friends, play games, watch videos and browse the internet for information.

When they are online they can learn new things but there are also risks involved. By understanding the risks and talking to your child about the dangers, you can help them keep safe online.


The NSPCC has some good advice on topics such as:

  • How to set up parental controls.

  • Talking to your children about staying safe online.

  • Icebreaker emails – to help you start conversations about staying safe online.

  • Be Share Aware – advice to help you keep your child safe on social networks, apps and games.

  • How Safe are the sites, apps and games your child uses?

  • Video chat, sharing and streaming apps – learn more about specific apps and the risks children face when using them.

  • Pokémon Go – a parent’s guide.

  • Minecraft – a parent’s guide.

  • Online gaming: helping children to play safe.


NSPCC Net Aware is a simple guide for parents about the most popular social networks, apps and games that children and young people might be using, from Facebook and Instagram to Snapchat and YouTube.



Cyberbullying has become increasingly common and is a form of harmful bullying behaviour which happens on social networks, apps, games and mobile phones. Cyberbullying can include posting rumours about someone, threats, sexual remarks, posting nasty or embarrassing messages, images or videos and revealing personal information.

Cyberbullying can happen at any time or anywhere and a child can be bullied when they are alone in their bedroom so it can feel like there’s no escape.

Children may know who's bullying them online or they may be targeted by someone using a fake or anonymous account. It’s easy to be anonymous online and this may increase the likelihood of engaging in bullying behaviour.

More information can be found on the NSPCC website.

You can report any online abuse through the Child Exploitation and Online Protection Centre (CEOP) website. Or report something inappropriate that you have seen to the Internet Watch Foundation


Removing Images - YOTI App

Childline and the Internet Watch Foundation have come together to provide a service where children can request the removal of sexual images of themselves which have been shared online.

As part of that process the child would be asked to provide a link to where the image is stored online, rather than send the image itself. 

The child is also required to verify their identity and age and this is done through the YOTI App. YOTI will not store images of the child’s ID following the verification process. 

Below are details of online resources regarding this service:  

  • NSPCC Sexting Advice  - There is a section which covers what you can do if you’ve lost control of a sexual image and refers to the YOTI app.

  • Childline - Report an Image or Video – This is the portal where you can report images and videos for take down and again refers to using the YOTI app to verify age.


Child Sexual Exploitation Online

When young people go online they are at risk of sexual exploitation. They may be persuaded or forced to send or post indecent images of themselves, engage in sexual activities via a webcam or smartphone, engage in sexual conversations by text or online.

Abusers may threaten to send images, video or copies of conversations to the young person's friends and family unless they take part in other sexual activity and images or videos may continue to be shared long after the sexual abuse has stopped.

They are also at risk of:

  • Online grooming and child abuse.

  • Access to age-inappropriate content.

  • Personal information falling into the wrong hands.

  • Talking to strangers or people who are not who they say they are.

  • People hacking their accounts.

The NSPCC has released some guidance about talking to children about sexting.

For more information please see our Child Sexual Exploitation page.


e-Safer Suffolk

e-Safer Suffolk aims to raise the awareness of e-safety issues with children, young people, families, vulnerable adults and those who work with them, to enable everyone to enjoy the internet safely.

Further information about e-Safer Suffolk, online safety tools, resources, tips and advice, can be found on the e-Safer Suffolk page.

Sexual Abuse Online

This booklet gives information for parents on what online harm is and the ways they can effectively help and support their children.

Online Sexual Harm Reduction Guide


Further Information

Talking to Your Child about Online Sexual Harrassment - A Guide for Parents

Suffolk County Council - Keeping Children Safe Online

The Source - Advice and practical e-safety help for young people in Suffolk

NSPCC Helpline - 0800 800 5000 - Help for adults concerned about a child

Childline - 0800 1111 - Help for children and young people

Think U Know


Internet Matters

UK Safer Internet Centre

Government Guidance - Child Safety Online: A practical guide for parents and carers whose children are using social media

Department for Education (DfE) Advice for Parents and Carers on Cyberbullying

Supporting Young People Online: Information and Advice for Parents and Carers (Childnet)

Supporting Young People Online Downloadable Leaflets - also available in a range of other languages